Behavioral Analytics
Behavioral Analytics
Wouldn’t it be easier to sell your products if you knew how your customers feel?
Capture and utilize behavioral data to analyze and personalize every element of the customer journey.
As retail continues to gravitate towards e-commerce, physical stores must think differently.
Our AI and machine learning technologies allow us to accurately identify customer behavior patterns in real-time.
As retail continues to gravitate towards e-commerce, physical stores must think differently.
Our AI and machine learning technologies allow us to accurately identify customer behavior patterns in real-time.
Benefits:
Increase product sales
Reduce product waste
Provide better customer experiences
Understand true campaign conversion rates
Improve employee performance
Maximize floor plan usage
How It Works:
-
1901
We capture the customer’s image using IoT-enabled cameras. -
2003
We identify the customer’s facial attributes, convert them into a unique numerical identifier defined by over 100 facial vectors and create a customer profile. -
2018
We analyze the customer for behavioral and emotional cues as they interact with your employees and products. -
2020
We segment the customer based on your preferences and provide data-driven insights that help increase sales, forecast product demand and personalize the customer journey.
Increase Operational Efficiency
With our technology your understanding of how many customers walked through the door will be perfectly complemented by what were they feeling and how were they reacting to your brand or establishment at any given moment.
Heat Mapping/Floor Plan Usage
Track customer foot traffic across your floor plan to identify hot zones and unused spaces.
Optimize floor plan usage and make informed decisions on real estate footprint.
Optimize floor plan usage and make informed decisions on real estate footprint.
Employee Performance Analysis
Track employee performance, emotion and behavior.
Monitor service times and quality of engagement.
Monitor service times and quality of engagement.